Really great customer service from Vicki, right through from our initial visit to ordering and installation, and the worktop looks fantastic.

Really helpful company, service is amazing. Really go the extra yard to ensure you're happy. Great service,product recommendations and... read moreReally helpful company, service is amazing. Really go the extra yard to ensure you're happy. Great service,product recommendations and price, can't fault them in any way. read less

Huge thanks to Justin for designing and supplying our new kitchen. I can’t say it was all plane sailing at... read moreHuge thanks to Justin for designing and supplying our new kitchen. I can’t say it was all plane sailing at installation stage as we did have a number of huge challenges and delays with our installation. However, the IMPORTANT bit is how Justin and his team (including the follow up from Vicki) responded, putting things right, providing alternative installers and additional materials ensuring the final outcome was first class. So often its about trust and confidence and we have that in Justin. Thank you. read less

The brief was to replace a tired 30 year-old kitchen with new units, worktop, sink, tap, appliances and wall surface.... read moreThe brief was to replace a tired 30 year-old kitchen with new units, worktop, sink, tap, appliances and wall surface. Matt, the designer I worked with, was very easy and pleasant to communicate with; responding promptly with good ideas, alternatives and solutions. Never pushy, always considerate. He was also very patient. We met face to face a number of times and nothing was too much trouble. Their kitchen installer (Joe Brown) was meticulous and tidy and very able. Easy to communicate with as well. The finished look is simple and elegant using a limited colour palette of pale grey and light aquamarine and a marble-look work surface. I am pleased with the CDA 13-function oven and Hotpoint dishwasher. The CDA gas hob reflects the inexpensive cost and I may well replace it with something a bit more heavy duty in due course. The composite sink is a great shape - quite deep - but is not what I would call easy to clean but it scrubs up well. with a bit of effort! One or two items were not quite right but Riley James replaced them immediately and with no quibbles and at no extra cost. What could have been a stressful experience was actually pleasant and fun. A great team. So, thank you everyone at Riley James. read less

The whole experience was excellent. Friendly and knowledgeable advice, and an excellent design of my new walk in shower by... read moreThe whole experience was excellent. Friendly and knowledgeable advice, and an excellent design of my new walk in shower by Matt. Likewise Shaun who installed it could not have been more helpful and professional. I'm really pleased with the end result and would not hesitate to recommend their services. read less

I have just used Riley James for an en-suite installation and am delighted with my new bathroom. Excellent service... read moreI have just used Riley James for an en-suite installation and am delighted with my new bathroom. Excellent service from planning, supply of goods through to installation. Any questions I had were responded to quickly by Kayla. Kayla also visited after completion to ensure that I was happy with the work. The fitters Joe and Adam did a great job with the installation and tiling, arriving early and working late to finish the job. Nothing was too much trouble. They are very professional and were a pleasure to have in my house.
Riley James are a fantastic independent local family business. I would definitely use this company again and have already recommended them to friends. read less